TITLE: Data Analyst
RESPONSIBLE TO: Impact Analytics Manager
DIVISION/DEPART: Strategy Advancement
FLSA STATUS: Exempt
NOTE: This position is funded by a grant awarded to GII. The position’s establishment and continuance may be dependent upon on-going grant funding.
· Engages with Google fellows, local Goodwill® team members, GII colleagues and other subject matter experts to coordinate implementation of the Google-supported Goodwill Impact Data Collaboration (IDC).
· Facilitates work on mission impact systems from implementation and enhancement.
· Prepares effective oral and written communications and materials to support alignment, collaboration and learning.
· Provides technical training to internal project team members and Goodwill member users.
1. Collaborates with Manager of Impact Analytics to coordinate implementation of the Google-supported Goodwill Impact Data Collaboration (IDC) initiative.
2. Engages with Google fellows, local Goodwill team members, GII colleagues and other subject matter experts to optimize data quality and analytics using automated case management and business intelligence systems that inform decision-making and foster collaboration.
3. Analyzes data submitted by local Goodwill members and creates Tableau dashboards to monitor data submission quality and frequency of data reporting.
4. Collaborates with Manager of Impact Analytics and Google fellows to work with local Goodwill members’ submitted data to develop predictive models.
5. Facilitates successful IDC project management by identifying project needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities.
6. Creates communication materials, presentations, project timelines and other resources to support the Impact Data Collaboration and associated initiatives.
7. Collaborates with team on analysis, synthesis and refinement of project requirements, outcomes management, results, patterns and process concepts.
8. Designs, delivers and follows up on training sessions with local Goodwill and GII team members.
9. Understands and negotiates responses to local Goodwill inquiries to address issues with multiple stakeholders.
10. Documents, troubleshoots and analyzes patterns of user’s challenges with technical systems.
11. Facilitates virtual and onsite meeting preparation.
12. Other duties as assigned.
Internal: Work closely with GII colleagues; frequent engagement with Information Technology and Data Analytics Initiative teams.
Local Goodwill Organizations: Frequent engagement with local Goodwill mission impact, data analytics, information technology and executive team members.
Outside: Work regularly with technology vendors, funders and Google Mentors.
 All duties are considered to be essential, unless otherwise indicated.
1. Excellent written, digital and oral communication skills that include active listening.
2. Highly organized with strong attention to detail, time management and multitasking skills.
3. Strong research, analysis and information-management skills aided by curiosity, big-picture thinking, and the ability to meaningfully find and connect new information.
4. Ability to work efficiently and effectively with stressful deadline situations.
5. Ability to work both independently and collaboratively in a team.
6. Ability to work with a broad array of stakeholders from different levels within GII, local Goodwills and collaborating organizations.
7. Ability to analyze problems, issues and target outcomes to assess project impact and recommend solutions.
8. Ability to prioritize assigned activities and adapt to changing priorities.
9. Extensive experience using Microsoft Office technology, including PowerPoint, Excel, Outlook, and Word.
10. Project management experience is preferred.
11. Working knowledge of Microsoft SharePoint, Dynamics CRM and Tableau is preferred.
Bachelor’s degree required with majors in information management, evaluation or communications preferred.
1 or more years of work experience.
Exercise discretion and judgment in performance of duties, setting priorities, formatting/designing and organizing tasks.
Regular with latitude given to select appropriate procedures. The work is reviewed primarily for the quality of outcome and secondarily for approaches, procedures and methodologies used to complete the work. Guidance and review may be required on some work problems and projects.
Sedentary, lifting 10 lbs. maximum. Walking or standing is required only occasionally; these may be accommodated. Requires long hours at a computer.
Work environment usually hectic with periods of high stress. Positive approach to daily challenges essential.
 All skills and abilities are considered to be essential, unless otherwise indicated.